Frequently Asked Questions

Consultancy support starts immediately; we aim to begin on-site visits within 30-days upon a signed contract.

All invoices are raised based on project requirements and are payable within 30 days.

BACS, Direct Debit and Cheque payments. We accept several forms of payment to accommodate our customers. These include BACS, direct debit, bank transfers and cheques. If you have any specific payment preferences, please let us know, and we will do our best to accommodate them.

Absolutely. We understand the importance of flexibility and convenience. We offer remote services and online consultations to clients who prefer or require virtual interactions. Our team is equipped with the necessary technology and expertise to provide seamless services remotely.

We proudly provide our services to customers across the UK, Ireland and the Middle East. We have a wide network and the capability to serve clients in various regions.

ISO 9001 is an internationally recognised standard for quality management systems. It provides a framework that organisations can follow to establish effective processes, enhance customer satisfaction, and consistently deliver high-quality products and services. ISO 9001 sets criteria for quality management principles such as customer focus, leadership, process approach, and continual improvement.

ISO 9001 certification demonstrates an organisation's commitment to quality and customer satisfaction. It helps businesses improve their operational efficiency, identify and mitigate risks, and enhance their overall performance. ISO 9001 can also provide a competitive edge by increasing customer confidence, attracting new clients, and expanding into new markets.

ISO 9001 is applicable to organisations of all sizes and industries. Whether you are a manufacturing company, a service provider, or a nonprofit organisation, ISO 9001 can help you establish robust quality management systems that drive efficiency, consistency, and customer focus. The standard is flexible and can be adapted to meet specific industry requirements.

ISO 9001 emphasises several key requirements, including a strong customer focus, top management commitment, clear process documentation, effective resource management, and a culture of continual improvement. Compliance with these requirements helps organisations enhance customer satisfaction, minimise errors, and optimise their operations.

ISO 14001 is an internationally recognised standard for environmental management systems. It provides a framework that organisations can follow to establish effective environmental policies, practices, and objectives. ISO 14001 focuses on minimising the environmental impact of organisational activities, enhancing sustainability, and promoting continuous improvement.

ISO 14001 certification is important for organisations seeking to demonstrate their commitment to environmental responsibility. It helps businesses manage their environmental risks, reduce resource consumption, improve waste management, and comply with environmental regulations. ISO 14001 can also enhance an organisation's reputation, build stakeholder trust, and open doors to new business opportunities.

ISO 14001 is applicable to organisations of all sizes and industries. Whether you are in manufacturing, construction, hospitality, or any other sector, ISO 14001 can help you establish an effective environmental management system. It enables organisations to proactively address environmental impacts, engage stakeholders, and drive sustainable practices.

ISO 14001 places emphasis on several key requirements, including environmental policy development, identification of environmental aspects and impacts, setting environmental objectives and targets, implementing operational controls, conducting periodic audits, and promoting environmental awareness within the organisation. Compliance with these requirements enables organisations to minimise their environmental footprint.

ISO 22301 is an internationally recognised standard for business continuity management systems. It provides a framework that organisations can follow to proactively identify potential threats, assess risks, and establish plans to ensure the continuity of critical business functions in the face of disruptive events. ISO 22301 aims to enhance an organisation's resilience, minimise downtime, and enable quick recovery from incidents.

ISO 22301 certification is crucial for organisations looking to mitigate the impact of unexpected disruptions, such as natural disasters, technology failures, or other crises. It helps businesses establish robust business continuity management systems, identify vulnerabilities, and develop strategies to minimise disruptions, protect assets, and ensure the continuity of operations. ISO 22301 certification can also enhance stakeholder confidence and safeguard an organisation's reputation.

ISO 22301 is relevant to organisations of all types and sizes. Whether you are a small business or a large corporation, ISO 22301 provides a systematic approach to manage business continuity risks. It is applicable to organisations across various sectors, including finance, healthcare, manufacturing, IT, and more. Any organisation seeking to enhance its ability to respond to and recover from disruptions can benefit from ISO 22301 certification.

ISO 22301 emphasises several key requirements, including conducting a business impact analysis, identifying critical processes and resources, establishing business continuity plans, implementing incident response procedures, conducting regular exercises and tests, and continually improving the business continuity management system. Compliance with these requirements enables organisations to effectively respond to and recover from disruptive incidents.

ISO 27001 is an internationally recognised standard for information security management systems. It provides a comprehensive framework that organisations can adopt to establish, implement, maintain, and continually improve their information security practices. ISO 27001 helps organisations identify and manage risks to ensure the confidentiality, integrity, and availability of sensitive information.

ISO 27001 certification is vital for organisations seeking to protect their valuable information assets. It helps establish a systematic approach to managing information security risks, ensuring compliance with legal and regulatory requirements, and safeguarding confidential data. ISO 27001 certification also enhances stakeholder confidence and demonstrates an organisation's commitment to information security.

ISO 27001 is relevant to organisations of all sizes and industries that handle sensitive information. Whether you are a financial institution, healthcare provider, government agency, or an IT service provider, ISO 27001 can help you establish a robust information security management system. It is applicable to organisations seeking to protect customer data, intellectual property, and other critical information assets.

ISO 27001 emphasises several key requirements, including conducting a risk assessment, establishing an information security policy, implementing controls to manage identified risks, conducting regular audits and reviews, and maintaining incident response procedures. Compliance with these requirements enables organisations to address information security risks proactively and effectively.

ISO 45001 is an internationally recognised standard for occupational health and safety management systems. It provides a framework that organisations can adopt to establish, implement, and maintain robust occupational health and safety practices. ISO 45001 aims to prevent work-related injuries, illnesses, and fatalities while promoting a safe and healthy work environment.

ISO 45001 certification is crucial for organisations committed to ensuring the health, safety, and well-being of their employees. It helps organisations proactively identify occupational health and safety risks, implement appropriate controls, and continuously improve their safety management systems. ISO 45001 certification also enhances stakeholder confidence and demonstrates compliance with legal and regulatory requirements.

ISO 45001 is relevant to organisations of all sizes and industries. Whether you are in manufacturing, construction, healthcare, or any other sector, ISO 45001 can help you establish a comprehensive occupational health and safety management system. It is applicable to organisations seeking to prioritise employee safety, reduce workplace accidents, and promote a culture of health and safety.

ISO 45001 places emphasis on several key requirements, including establishing a safety policy, conducting risk assessments, implementing controls to manage identified risks, promoting employee participation and consultation, conducting regular audits and inspections, and ensuring effective incident response and investigation. Compliance with these requirements enables organisations to create a safe and healthy work environment.

A safe and healthy work environment is essential for the well-being of employees and the overall success of an organisation. Prioritising health and safety helps prevent workplace accidents, reduces the risk of injuries and illnesses, improves employee morale, and ensures legal compliance. It also contributes to increased productivity, reduced absenteeism, and a positive organisational culture.

Employers have a legal duty to provide a safe and healthy work environment for their employees. This includes identifying and assessing workplace hazards, implementing appropriate control measures, providing necessary safety training, ensuring access to safety equipment, maintaining safety policies and procedures, and fostering a culture of safety within the organisation.

Employees play a crucial role in maintaining a safe workplace. They should follow safety policies and procedures, report hazards and unsafe conditions, participate in safety training programs, use personal protective equipment correctly, and contribute to a positive safety culture by adhering to safety guidelines and supporting their colleagues in practising safe behaviours.

A risk assessment is a systematic process of identifying, evaluating, and controlling workplace hazards to minimise risks. It involves identifying potential hazards, assessing their likelihood and severity, and implementing control measures to mitigate risks. Conducting regular risk assessments helps organisations proactively manage workplace hazards, protect employees, and comply with health and safety regulations.